Privacy Policy
Last Updated: November 17, 2025
Summary: MoaliaInstitute respects your privacy. We collect minimal personal information, primarily for service delivery and communication. We comply with GDPR and Austrian data protection laws. We never sell your data.
1. Introduction
MoaliaInstitute ("we," "us," or "our") operates the website moaliainstitute.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
We are committed to protecting your privacy and complying with the General Data Protection Regulation (GDPR) and Austrian data protection laws.
2. Data Controller
The data controller responsible for your personal data is:
MoaliaInstitute
Pfarrgasse 1
Innsbruck, Austria
Email: contact@moaliainstitute.com
3. Information We Collect
3.1 Information You Provide to Us
We collect information that you voluntarily provide when you:
- Contact us via email or contact forms
- Request our services or information
- Subscribe to our newsletter (if applicable)
- Submit information for AI validation services
This may include:
- Name and contact information (email, phone number)
- Company name and position
- Information about your AI system or validation needs
- Any other information you choose to provide
3.2 Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address
- Browser type and version
- Operating system
- Pages visited and time spent on pages
- Referring website
- Date and time of visit
3.3 Cookies and Tracking Technologies
We use cookies and similar tracking technologies to improve your experience. You can control cookie settings through your browser preferences.
Types of cookies we use:
- Essential cookies: Necessary for website functionality
- Analytics cookies: Help us understand how visitors use our website (e.g., Google Analytics)
- Functional cookies: Remember your preferences
4. How We Use Your Information
We use the collected information for the following purposes:
- To provide and maintain our services
- To respond to your inquiries and provide customer support
- To communicate with you about our services
- To improve our website and services
- To comply with legal obligations
- To protect against fraud and security threats
- To conduct AI validation services as contracted
5. Legal Basis for Processing (GDPR)
Under GDPR, we process your personal data based on the following legal grounds:
- Consent: You have given explicit consent for specific processing activities
- Contract: Processing is necessary to fulfill our contractual obligations to you
- Legitimate interests: We have legitimate business interests (e.g., improving our services, preventing fraud)
- Legal obligation: Processing is required to comply with applicable laws
6. Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
6.1 Service Providers
We may share data with trusted third-party service providers who assist us in operating our website and providing services (e.g., hosting providers, email services, analytics platforms). These providers are contractually obligated to protect your data and use it only for specified purposes.
6.2 Legal Requirements
We may disclose your information if required by law, court order, or governmental regulation, or to protect our rights, property, or safety.
6.3 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity, subject to the same privacy protections.
6.4 With Your Consent
We may share your information with third parties when you have given explicit consent.
7. International Data Transfers
Your information may be transferred to and processed in countries outside the European Economic Area (EEA). When we transfer data internationally, we ensure appropriate safeguards are in place, such as:
- EU Standard Contractual Clauses
- Adequacy decisions by the European Commission
- Other legally approved transfer mechanisms
8. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
Typical retention periods:
- Contact inquiries: 2 years after last contact
- Service contracts: 7 years after contract completion (Austrian commercial law requirement)
- Analytics data: 26 months (Google Analytics default)
9. Your Rights Under GDPR
As a data subject in the EU, you have the following rights:
- Right of access: Request a copy of your personal data
- Right to rectification: Request correction of inaccurate data
- Right to erasure ("right to be forgotten"): Request deletion of your data
- Right to restriction: Request limitation of data processing
- Right to data portability: Receive your data in a structured, commonly used format
- Right to object: Object to processing based on legitimate interests
- Right to withdraw consent: Withdraw consent at any time (where processing is based on consent)
- Right to lodge a complaint: File a complaint with a supervisory authority
To exercise any of these rights, please contact us at: contact@moaliainstitute.com
We will respond to your request within one month.
10. Data Security
We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit (SSL/TLS)
- Secure storage systems
- Access controls and authentication
- Regular security assessments
However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
11. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
12. Children's Privacy
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page with a new "Last Updated" date. Your continued use of our services after changes constitutes acceptance of the updated policy.
14. Supervisory Authority
If you have concerns about how we handle your personal data, you have the right to lodge a complaint with the Austrian Data Protection Authority (Datenschutzbehörde):
Österreichische Datenschutzbehörde
Barichgasse 40-42
1030 Vienna, Austria
Phone: +43 1 52 152-0
Email: dsb@dsb.gv.at
Website: www.dsb.gv.at
15. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Email: contact@moaliainstitute.org
Address: Pfarrgasse 1
Innsbruck, Austria